RETAS Water Solutions Privacy Policy

At RETAS Water Solutions ("RETAS", "we", "our", or "us"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, submit an enquiry, request a consultation, or interact with us through our marketing campaigns and communication channels.

By accessing or using our website, you agree to the terms of this Privacy Policy.

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About RETAS Water Solutions

RETAS Water Solutions is a company specializing in rainwater harvesting, groundwater recharge, stormwater management, water audits, filtration systems, smart pipeline intelligence, and sustainable water management solutions for industries, commercial buildings, infrastructure projects, institutions, and government organizations.

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Information We Collect

We may collect the following types of information:

Personal Information

When you contact us or fill out a form, we may collect:

• Full Name
• Company Name
• Job Title
• Email Address
• Mobile Number
• Office Address
• Project Location
• Industry
• Details about your enquiry or project requirements

Providing this information is voluntary; however, some services may not be available without it.

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Information Collected Automatically

When you visit our website, we may automatically collect information such as:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Time Spent on the Website
• Date and Time of Visit
• Referral Website
• Cookies and Similar Technologies

This information helps us improve website performance and user experience.

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Information Collected Through Marketing Platforms

If you submit your information through LinkedIn Lead Generation Forms, Google Ads, Meta (Facebook/Instagram), or similar platforms, we may receive information including:

• Name
• Email Address
• Phone Number
• Company Name
• Job Title
• City or State
• Industry
• Any additional information you voluntarily provide

This information is collected with your consent through the respective platform.

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How We Use Your Information

We use your information to:

• Respond to your enquiries
• Schedule consultations or site assessments
• Provide quotations and project proposals
• Deliver requested services
• Conduct water audits
• Improve our products and services
• Send newsletters, product updates, or promotional communications (where permitted)
• Analyze website performance
• Comply with legal obligations
• Protect against fraud or misuse

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Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember your preferences
• Analyze visitor behavior
• Measure advertising performance
• Improve user experience

You can disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

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Sharing of Information

RETAS Water Solutions does not sell, rent, or trade your personal information.

We may share your information only with:

• Trusted service providers assisting in website hosting, analytics, CRM, or communication services
• Government or regulatory authorities where required by applicable law
• Professional advisors, auditors, or legal consultants when necessary

All third-party partners are expected to maintain the confidentiality and security of your information.

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Data Security

We implement appropriate technical and organizational measures to protect your personal information from:

• Unauthorized access
• Accidental loss
• Alteration
• Misuse
• Disclosure
• Destruction

While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.

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Data Retention

We retain personal information only for as long as necessary to:

• Respond to your enquiry
• Deliver our services
• Maintain customer records
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

Once no longer required, your information will be securely deleted or anonymized.

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Your Rights

Subject to applicable law, you may request to:

• Access your personal information
• Correct inaccurate information
• Update your details
• Request deletion of your information
• Withdraw consent for marketing communications
• Request information about how your data is being used

To exercise any of these rights, please contact us using the details below.

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Third-Party Websites

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing any information.

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Children's Privacy

Our services are intended for businesses, institutions, and professionals. We do not knowingly collect personal information from individuals under the age of 18 years.

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Updates to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

Any updates will be published on this page along with the revised Effective Date.

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Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

RETAS Water Solutions

Address:
C-56/21, 3rd Floor, Sector 62, Noida, Uttar Pradesh, India

Phone:
+91 9319297516
0120-3113159
0120-4542002

Email:
info@resplindia.com

Website:
www.retaswatersolutions.com